International voice & non voice Gaming Process

Greetings from Intouchcx HR Team !!

Openings for International Non voice Process / Voice Process ! Gaming Process

Interested Candidates can also get in touch with me

Contact Person : HR Sharanya Nagaraj

Contact Number : 8147091021

Email Id: sharanya.nagaraj@24-7intouch.com
• Candidates must be located at Bangalore*

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.

About the Job

Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you! Were looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email/chat responses to our tech-savvy and passionate customers.

As a Customer Service Associate – Non-Voice, You Will…
• Provide support and resolve technical issues via email and other electronic communications
• Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
• Apply advanced troubleshooting techniques to provide unique solutions to the customer’s individual needs
• Leverage your experience to provide feedback to the team on how to improve our services
• Drive customer communication during critical events.

As a Customer Service Associate – Non-Voice, You Have…
• 0 months to 4 years of customer service experience through phone, email and chat.
• Fluency in written English
• Experience in the gaming/tech support (asset)
• Excellent oral and/or written communication skills
• Customer service experience with strong customer focus
• Excellent team player with experience and passion for gaming
• Strong multi-tasking skills
• Strong analytical and troubleshooting skills
• The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis

Benefits of working as a Customer Service – Non-Voice:
• An attractive compensation package with performance-based incentives
• Incredible learning and growth opportunities
• Outstanding rewards and recognition program & employee engagement activities
• Free Food and Transport while working on-site
• Medical Insurance

Regards,

HR Sharanya Nagaraj
Executive Talent Acquisition
IntouchCx

Job Types: Full-time, Fresher

Salary: ₹16,000.00 – ₹30,000.00 per month

Benefits:
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Schedule:
• Monday to Friday

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:
• Higher Secondary(12th Pass) (Preferred)

Experience:
• 4 years (Preferred)
• BPO (Preferred)

Language:
• English (Preferred)

Speak with the employer
+91 8147091021