lllllllllllllllllllAugust 31, 2024

Customer Support Executive

  • computer executive work
  • Full time
  • 6 months ago
  • Hyderabad

Job Information

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Job Description

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Hyderabad, Telangana
Role : Customer Support Executive
Experience : 1 to 4 years ( in BPO )
Location : Hyderabad
Position Summary
A customer support agent in this role responds to customer queries over the phone and email and provides support and resolution to existing/new queries on services provided by the client.
The agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and personal solutions to customer inquiries coming from across the world, not just India
Minimum eligibility
• Education: Graduate or above
• Shifts: Rotational
Job Summary : Voice Processes Individuals in this role make and receive outbound calls on behalf of Provider for open claims and pending patient balances in the system. In addition they also resolve inquiries from other departments regarding the incomplete, underpaid claims and perform activities in accordance with the status of the claim like rebilling, appeal filing etc.
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